Privacy Policy

Welcome to ReshapeMama.com!

Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our programs, or interact with our services.

By using ReshapeMama.com, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information
We may collect the following personal information directly from you when you interact with our website or services:
- Name
- Email address
- Phone number (if provided)
- Payment details (processed securely through third-party providers)
- Fitness preferences or goals (optional)
1.2 Non-Personal Information
We automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Cookies and usage data (see Cookies Policy below)

2. How We Use Your Information

We use your information to:

Provide and personalise the 12-Week Total Reset Program and other services
Process payments securely and deliver products
Send you program updates, tips, and motivational emails (with your consent)
Improve our website functionality and user experience
Respond to your inquiries and provide customer support
Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

- Service Providers: With third-party vendors who assist in delivering our services (e.g., payment processors, email marketing platforms).
- Legal Requirements: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or transfer of assets.

4. Data Retention

We will retain your personal information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes and enforce our agreements

When no longer needed, your data will be securely deleted.

5. Cookies Policy

ReshapeMama.com uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

Recognise returning visitors
Save preferences
Analyse website performance

You can disable cookies in your browser settings. Note that some features of the site may not function properly without cookies.

6. Your Rights

Under applicable data protection laws (e.g., GDPR), you have the following rights regarding your personal information:

Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccuracies in your data.
Deletion: Request the deletion of your personal information, subject to legal requirements.
Objection: Opt-out of specific data uses, such as marketing emails.
Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at marc@reshapemama.com

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no online transmission or storage system can guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We encourage you to review this page periodically for updates.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: marc@reshapemama.com